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前陣子因疫情影響,公司交情一直不順,需要提供正式說明給客戶,分享以下供大家參考使用:

RE: Notice of Force Majeure event due to the COVID‐19 epidemic

 

Dear Valued Customers ,

 

XXX(company) is facing a Force Majeure situation.

 

From XXX(date) 2022, several cities in XXX(location) have established citywide or block lockdown to contain the new variant of COVID-19 virus – Omicron. Namely in XXX(location), the citywide lockdown from XXX(date) has continued into XXX(date) and more cities are experiencing ad-hoc lockdown or epidemic control and prevention measures. As a result, a force majeure situation has occurred since XXX( company) is facing difficulties with its supply-chain for manufacturing XXX(product) and related components.

 

Impacts as a result of the pandemic are changing rapidly, and a full assessment on our supply-chain and its schedule is not yet fully known and beyond the control of XXX(company). Nevertheless, we will continue to take all reasonable actions to minimize the duration of this situation, and to limit the impact of these extraordinary circumstances. On a case by case basis we may need to request a reasonable extension of time and a possible equitable adjustment in any purchase orders for additional costs that incurred resulting from the COVID-19 pandemic.

 

We highly value the business cooperation with your company, and your patience. If you have any further concerns, please feel welcome to reach out to your local salesperson for more information.

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